1. Q: What's the MOQ?
A: 1 pc only.
2. Q: Can you offer free sample to test?
A: In general, sample cost should bear by new clients. Bue the sample cost will be refund when the order reach 1000 stes.
3. Q: Do you accept customized?
A: Yes, OEM and ODM services are all supported.
4. Q: When can you ship the item?
A: 1-3 days for sample order, 3-5days for bulk order if we have stock.
5. Q: When can i find tracking in Internet?
A: Usually, we will give you the tracking number and you can find the information on Internet in 2days.
6. Q: What type plug do you offer?
A: Normally EU and USA type are free. UK and AU need extra $0.5.
FAQ
1.Are you factory?
Yes! We are the factory. We also have the EXP.& IMP. company and shipping agent to handling the EXP. procedures.
2.Do you have updated BSCI number?
Yes,we have BSCI audit Certificate.
3. What is your advantage?
1) Speedy sample submission.
2) Plenty of up-to-date material options for your designs.
3) Our own designing and sampling team will help with much more new styles.
4) Our strict review on each shape will lead to nice looking styles.
5) Our experienced QC team will overlook both pre-production quality and final packed production quality.
4. Can you pass tests? Are you familiar with them?
Yes,we can pass tests.We are familiar with US and EU standards.
5. What's the price term?
Usually our price is FOB South China Ports, such as Xiamen, Guangzhou, or Ningbo.
6.Can I order sample to check your quality?
Yes,we can send the available sample in 3 days. New developing sample will need more time,about 5 to 21 days.
7.Can I add my logo or customize my own design?Can you make design for us?
Yes,we can put your logo or develop your own design if you meet minimum quantity requirement.
We can design artwork for your confirmation before making samples.
8.Do I need to pay for sample?
The sample charge is subject to the product. Please send us inquiries for more details.
9.What's your MOQ?
Please don't worry about minimum quantity, because we will try to find solution for you even you order small quantity. Please discuss with our sales.
10.How can I make the payment?
Online Trade Assurance Payment is welcome. We also accept L/C, T/T, Western Union and so on.
11.When will you deliver my order after payment?
Our delivery time for sample order is from 24hours to 3days.
Our delivery time for mass production order is from 3to 6 days.
12.How can I know product cost and shipping cost if I don't submit online order?
We can send spread sheets with product pictures and cost details.We have agreement with express and logistics companies to get cheaper freight rate. Please contact our sales to order spread sheets.
Your satisfaction is our motivation! Please contact Interphone Electronics team Without hesitation!
If bulk order, please contact Mr Andrew:
Tel: 86(595)22392886
Fax: 86(595)22392886
WhatsApp / Viber / LINE / Telegram: 0086 18105059187
WeChat / IMO: 0086 18105059187
SKYPE: baofeng-william、asia.radio.sale
Email: interphone07@gmail.com
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